I've been writing postcards to customers who have ordered tea, and I’m about to start again. So far this year, I’ve written 229 postcards, and I want to send a huge thank you to everyone who ordered t…

Katie decided to leave her job when our second child was about two years old. She had told me her plans a year in advance, but every time we discussed it, the conversation ended in frustration. Eventu…

What’s new in the world of tea? Recently, The New York Times featured green tea as a natural ozempic. While this isn’t exactly breaking news, it got me thinking about how tea trends come and go. How m…

I want to share the story of how I started in the tea business. It all began when I was living in Taiwan, where I had the good fortune of meeting many teachers and mentors who guided me on my tea jour…

Secret #1: Never try to sell. Instead, try to form relationships.As Grant Cardone says, “The difference between a contact and a contract is the ‘r,’ and the ‘r’ stands for relationship.” I have mixed…