When you create a tea time capsule, you are making a promise to the future. Tea changes over time, but it doesn’t actually go bad. Since 2012, we’ve been creating tea time capsules at the Teahouse, an…

Have you ever wondered how people go from casual tea drinkers to tea connoisseurs? One of my favorite business strategies is working people up the ladder of tea quality. It’s a natural progression bec…

I've been writing postcards to customers who have ordered tea, and I’m about to start again. So far this year, I’ve written 229 postcards, and I want to send a huge thank you to everyone who ordered t…

Katie decided to leave her job when our second child was about two years old. She had told me her plans a year in advance, but every time we discussed it, the conversation ended in frustration. Eventu…

What’s new in the world of tea? Recently, The New York Times featured green tea as a natural ozempic. While this isn’t exactly breaking news, it got me thinking about how tea trends come and go. How m…